Delivery Information

 

FREE UK STANDARD DELIVERY on orders over £70

UK Standard delivery - Royal Mail 2nd Class Tracked® - £4.40 - Aim to deliver in 2-3 working days.

UK delivery - Royal Mail 1st Class Tracked® - £6.00 - Aim to deliver in 1-2 working days (orders placed before 3pm Mon - Fri).

 

Please note: Although 99% of the time RM deliver 1st class items the following working day, this is not guaranteed, they state 1-2 working days for 1st class and 2-3 working days for 2nd class, but this is only a guide, so please allow time for it to be delivered.

 

Shipping Method

UK orders of up to 3kg are shipped via Royal Mail Tracked® service.

UK orders of over 3kg are shipped via DHL courier.

International orders are shipped via DHL courier.

Once delivered responsibility for your purchased goods passes to you. If you nominate a recipient who is not you for delivery purposes then you acknowledge that acceptance by them (whether at or not at the delivery address) is evidence of delivery and order fulfilment by Bareback Equestrian.

The Company disclaims all liability for any consequential loss arising from, or in connection with leaving a parcel in a safe place nominated by the customer.

 

Order Fulfilment

We endeavour to fulfil every order in the shortest time possible. There may be occasions when some items are out with our trade stand teams, your item(s) will be shipped as soon as they arrive back at our distribution warehouse. This does not affect your right to cancel any order already placed and receive a full refund to the value of the cancelled order.

Orders of in stock items placed after 3pm will be dispatched the following working day.

Deliveries are highly dependent on the efficiency of the courier, we cannot be held responsible for any postal delays, if however, your order is taking longer than expected please contact us we are always happy to help. We do not class packages as "lost" until 15 days have passed. These are the guidelines set by Royal Mail.

Delays may be incurred during public holidays and factors outside of our control.

Orders outside of UK Mainland (Northern Ireland, Channel Isles, Scottish Highlands, Isle of Man etc) may incur a shipping surcharge and may take longer to arrive than our usual times specified.

 

E&OE

  • info@bareback-equestrian.co.uk

Copyright Bareback Equestrian